I just wanted to say how much I appreciate your services. Today’s visit with Dan was the best ever and the services in the past were great too, but I just had to comment about how wonderful, knowledgeable and helpful Dan was. He was very polite and although, there didn’t seem to be much wrong with my testy gas fireplace, he never made me feel stupid and went above and beyond to go through everything and touch up, clean up, and rearrange things so everything would continue to work properly. He clearly didn’t have any issues getting the fireplace to work, but he still went the extra mile. That was one of the best experiences in service I’ve ever had.
I give your company’s name out to several people within my neighborhood and friends in other areas and have always felt really good about recommending your company, but you can bet from here on out, I’ll be saying request Dan.
Thanks again and Happy New YearS. M.
Professional staff, had a hard-to-find part in stock and was just what we needed. They provided valuable information and advice on installation and were reasonably priced.K. H.
Used Chimney King at Elegant Fireside to clean my fireplace and dryer vent. They were on time and very efficient. They used a hepa vacuum that was so strong I didn’t have a speck of dust or soot anywhere in my home! Great crew and I’d have them back again. Money well spent.
These people seem to know what they’re doing, even on just a phone call they identified my fireplace maker when I couldn’t, and sent someone right away to fix it.L. M.